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Frequently Asked Questions
How can I print/access my online CE certificate?
- Please follow the instructions on the last page of your course handouts to access your certificate online. Please visit www.postactivity.com. You will need to enter your login and password that you created at time of registration. In the case you don`t remember your login information; you can locate this at the bottom of your receipt/confirmation. From here, please select the workshop you attended and take the online evaluation. Once you have completed this, you will be able to print your certificate. To make it easy, certificates are available immediately after the workshop has ended. For assistance, please call our registration department at (800) 258-8411.
How can I get a replacement completion certificate?
- It`s easy to go online and download another one. Our registration vendor changed beginning Fall, 2009. For workshops held after September 1, 2009, go to www.postactivity.com. You will need to enter your login and password that you created at time of registration. Your login and password are printed at the bottom of your receipt/confirmation.
- For past certificates, go to www.iahbcertificate.com, choose your workshop, certify that you attended the entire workshop, fill out the rest of the form and print your certificate.
- If you are not able to do this, please click here to download the reissued certificate order form. For rush orders please call 650-851-8411 with the date, title and speaker of the workshop. There is a $20 fee for reissuing a certificate payable by Visa, Mastercard, Amex, Discover, or personal check made out to IAHB. We can
fax, email, or mail your reissued certificate to you..
What about purchase orders?
- We only accept purchase orders from governmental agencies
- We require that all purchase orders have the following statement on them: We are aware that there is a $35 cancellation/no show fee per person
- Anyone who registers with a purchase order who cancels or does not show up for the workshop will be invoiced for the $35 cancellation fee
What is your cancellation/refund Policy?
- All IAHB brochures have the following cancellation policy: Refunds will be given on requests postmarked no later than 7 days prior to the workshop. A $35 per person processing fee will be deducted from all cancellations. No refund will be issued within 7 days prior to the workshop. If IAHB cancels a workshop, tuition will be refunded in full.
- All IAHB brochures have the following guarantee: `If, by the first break, you are not satisfied, simply inform the on-site coordinator and turn in all materials. Write to IAHB requesting a refund and tell us why the workshop did not meet your needs, and your money will be refunded.`
How can I get a Burns Toolkit update?
How can I be added/updated/removed from the IAHB mailing list?
- To be added to our email list please enter your email address on our home page
- To be added to our mailing list please email staff@iahb.org with your current mailing address and full name
- To update a mailing address: please email staff@iahb.org with your past address as it appears on the brochure as well as your new address
- To be removed someone from our mailing list: please email staff@iahb.org with your address as it appears on the brochure (full name, address, city, state and zip code)
Home Study Questions
- David Burns’ Scared Stiff & `…And It’s All Your Fault!` home study post-tests are multiple choice/multiple answer questions.
- Compassion`s Boundaries posttest questions. We apologize for several errors on the post-test published with your home study. (The answers to questions 20, 23, 24, and 26-33 are not covered in the current version of the home study. You may omit these questions, or click here for the updated post-test
How can I contact a speaker directly?
General IAHB Contact Information:
Institute for the Advancement of Human Behavior (IAHB)
4370 Alpine Road Suite 209
Portola Valley, CA 94028
Phone: (650) 851-8411
Fax: (650) 851-0406
Staff@iahb.org
Jen Demes, Operations Manager
Direct line: 650-851-8411
Email: jen@iahb.org
IAHB Bookstore
Seminar Services / Mark Tracten
6 Trowbridge Dr., Ste. 5
Bethel, CT 06801
Phone: 866-272-8497
Fax: 203-778-9100
Email: mtracten@snet.net
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